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InglehurstInfant School

Family Support

Support during the school holidays

Just as Edwina, our family support worker, supports parents during term time, staff at the children's centres will be able to provide support and advice to families throughout the school holidays on issues such as finance and parenting.


Our nearest children's centre is New Parks Centre on Pindar Road, LE3 9RN.

Telephone number: 0116 2293257


Drop in or give them a call to arrange an appointment. 

Information about family life and support

Family life can be rewarding and fulfilling, but there are times when it can be overwhelming and you need some support. In school we can support in the following ways:

  • Education Welfare Officer – Rash Patel – can advise and support with attendance issues
  • School Nursing Team – can advise and support with children’s health issues
  • Ms Pochin – Headteacher/Lead DSL – can lend a listening ear, advise and support on safeguarding and education issues and signpost support from the Local Authority, charities and other local services.
  • Mrs Ellis – Special Educational Needs Co-ordinator and Inclusion Manager – can advise and support on children’s special educational needs
  • Mrs Parker - Deputy DSL/Attendance, welfare and Child Protection  – can lend a listening ear and advise and support on children’s attendance and safeguarding issues
  • Mrs Osborne - Deputy DSL/Family Support Worker - support for a huge range of issues from housing, access to benefits, support with applications, signposting to other agencies and support with your child.
  • Mr Vamplew – School Business Manager – advise and support on school financial issues.

Please come to the office to arrange an appointment with any of these people.


There is also further support available online or in person:

Citizens’ Advice Bureau – Leicester - 0300 330 1025

FREE helpline for information and appointments on a range of matters including Housing, poverty, benefits etc
9.00 – 4.30 Monday to Friday


Child Line - 0800 1111

NSPCC - 0808 800 5000,

LADO - 0116 454 2440,

Whistleblowing - (020) 7404 6609,

Internet safety -


Leicestershire Partnership NHS Trust- Free online parenting courses

 The Solihull Approach courses cover concerns that parents often face with children, from before they are born to early adulthood, including physical and mental health, understanding their feelings and how to build better relationships.

The courses include the same content as you would receive in a typical face-to-face parenting group run by health visitors. They are available in 108 languages, with voiceovers in English and Urdu. Each course has a number of different components, and they can be accessed at any time and any place.

The courses include:

  • Understanding pregnancy, labour, birth and your baby
  • Understanding your baby
  • Understanding your child - 0-19 years 
  • Understanding your child with additional needs
  • Understanding the impact of the pandemic on your teenager
  • Understanding your teenager's brain
  • Understanding your brain
  • Understanding your child's feelings
  • Understanding your child's mental health and wellbeing
  • Understanding your relationships
  • Further courses are currently in development, including a specific course for supporting children and young people with possible neurodevelopmental conditions.

All courses are free to access for anyone with an LLR postcode – it just requires users to create an account to access them. More details, including how to register and access the courses, are available at:

For more information please see:

Freeva - 0116 2550004 - provide support for domestic violence. The helpline is open 8am – 8pm, Monday to Friday and is free from all mobiles, landlines and payphones. It is also hidden on the telephone bill.10am – 4pm on Weekends and Bank Holidays.


Leicester City Council Housing Options – 0116 4541007


Universal Credit Service – 0800 328 5644


Leicester City Social Care and Early Help front door – 0116 4541004


SHARP – Shelter (Housing support) – 0116 2546064


Zinthiya Trust - 0116 2545168 - offer support for issues with poverty, benefits and domestic abuse.


Leicester Charity Link - 0116 2222200 - a charity to access household items through a referral.


Community Advice and Law Service (CALS) - 0116 2421120 - Offers free advice on housing, debt, benefits and a whole range of other issues.


New Dawn - provide help to many families through family counselling and social support. They seek to work with individuals or holistically with the whole family, taking a person centred approach to produce the best outcome.


Care for Family – website – advice about all aspects of parenting including podcasts, parenting courses, leaflets


Family Lives – website – listening, supportive and non-judgemental advice on all aspects of family life including behaviour management, Social Care involvement, learning, health and development, divorce


Dad Info - Advice for parents from a dad’s perspective.


Mind – a charity concerned with mental health. There are guides to support and services and tips for everyday living.


The Laura Centre – for when a child dies or is bereaved


Relate – charity to help with family relationships


Gingerbread - advice and support for single parents


Happy Steps - Research and resources for those parenting within stepfamilies.


Thinkuknow - Online support and advice for parents, carers and children about websites, mobiles and new technology

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